Engineering Support
Bescan provides technology training for free, which contains the operation and maintenance training of the LED screens in the factory. All operation manual, software, test reports are available. Any associated CAD drawing on how to fix up the display and some other expert suggestion will be provided. If need, we can send our engineer to your side for instruction, and clients should pay the cost about engineer's trip.
Custom Support
First, Bescan offers custom led solutions for every customer and project. Working with designers, architects and engineers, our specialty is to design, manufacture and integrate for some of the most creative and innovative visual projects. No matter the size and shape you desired, Let our team help you come up with a solution.
Second, Bescan has a large variety of excellent quality led displays from a wide range of small pixel pitch like P1.66-P2.5 to P10-P15 manufactured under our strictly quality control. High resolution, high IP grade, supper light and thin panels, full front maintenance, custom size and shape make us stand out from other led display suppliers.
Third, we offer superior service. Whether you're looking for Led display system sales, led screen rental or after purchase support and service, here we have you covered.
Comprehensive Service
1. Pre-sales service: email or online, telephone communication, offer suggestions and solutions according to customer requirements.
2. After-sales service:
1) Keep you informed about the status of your led display production process
2) Take pictures and videos of your led display for reference after finish production
3) Arrange shipment and tracking the shipment for customer until the products arrived successfully
4) Offer all necessary documents such as Bill of Lading, Packing List, Commercial invoice etc to help customer clear the customs and take the LED Display.
5) Offer installation structure drawing to help customer build the structure, if customer need, we can arrange engineer to your country to guide and assist install the LED Displays for you.
6) Offer technical training for free, such as teach customer how to operate the software, how to check the trouble shooting and maintenance the led display,etc.
7) Three year warranty, any broken parts caused by quality problem could be returned back to repair to replace for free during this period.
8) Offer technical support by online remote control whenever customer need, we offer 24 hours service, can call us : +86-15019400869.